TERMS OF USE
Last Updated: January 2026
INTRODUCTION
Welcome to Xponential7. These Terms of Use govern your access to and use of our websites. By accessing or using any of our websites, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our websites.
1. SCOPE (MULTI-BRAND)
These Terms of Use apply to all websites and digital properties operated by Xponential7 Ltd and its brands:
When we refer to "we," "us," or "our" in these terms, we mean Xponential7 Ltd and its brands. References to "you" or "your" mean any person or entity accessing our websites.
Special Provisions:
- Podcast7 has additional specific terms regarding AI-generated content (see Section 8 below).
- GTM7 consulting services have additional considerations regarding third-party platforms (see Section 9 below).
Commercial Services:
These Terms of Use govern your use of our websites only. If you purchase services from us, separate commercial terms apply (Insertion Orders, Statements of Work, Product Terms & Conditions), which are provided directly to clients.
2. ELIGIBILITY & ACCOUNT REGISTRATION
Age Requirement
You must be at least 18 years old to use our websites. By using our websites, you represent that you are 18 years of age or older and have the legal capacity to enter into binding contracts.
Account Registration (Future Services)
Certain services may require account registration in the future, including:
- Demand7 Partner Portal – For approved partners and clients
- Automation7 SaaS Platform – For software subscribers (when launched)
When these services launch, account terms will include:
- You are responsible for maintaining the security of your account credentials.
- You are responsible for all activities that occur under your account.
- You must provide accurate and complete registration information.
- We may suspend or terminate accounts that violate these Terms of Use.
3. PERMITTED USE OF WEBSITES
You may use our websites for the following purposes:
- Browse and view content – Read articles, case studies, service descriptions, and other published content.
- Submit enquiries – Use contact forms to request information about our services.
- Apply for positions – Submit career applications through our recruitment pages.
- Share content – Share links to our content with attribution to the original source.
- Internal business use – Use our websites for legitimate business research and evaluation.
Legitimate Automated Access
Legitimate search engine crawlers and AI indexing bots are permitted to access our websites as specified in our robots.txt file. This includes crawlers from Google, Bing, and other major search engines.
4. PROHIBITED USE
You may NOT use our websites for any of the following purposes:
Illegal or Harmful Activities
- Any illegal purpose or in violation of any applicable laws or regulations.
- To infringe intellectual property rights of Xponential7 or third parties.
- To harass, abuse, threaten, or harm others.
- To distribute spam, unsolicited marketing, or malicious content.
Unauthorised Technical Activities
- Unauthorised scraping, data harvesting, or automated access for commercial purposes.
- Use of bots, crawlers, or automated tools to extract data, bypass security, or overload our systems.
- Attempting to hack, disrupt, damage, or gain unauthorised access to our systems.
- Uploading viruses, malware, or any malicious code.
- Reverse engineering our software, systems, or proprietary technology.
Misrepresentation & Fraud
- Impersonating another person or entity.
- Providing false, inaccurate, or misleading information.
- Creating fake accounts or using fraudulent credentials.
Content & Reputation
- Creating derivative works from our content without permission.
- Using our websites in any way that could damage our reputation or business.
- Interfering with other users' ability to use and enjoy our websites.
Enforcement: Violation of these prohibited use terms may result in immediate termination of access and potential legal action.
5. INTELLECTUAL PROPERTY RIGHTS
Ownership
All content, materials, features, functionality, software, logos, trademarks, designs, text, graphics, images, and other intellectual property on our websites are owned by Xponential7 Ltd, our licensors, or respective rights holders.
Protected Elements Include:
- Brand names: Xponential7, Demand7, GTM7, Automation7, Podcast7
- Logos, visual designs, and brand identities
- Website code, software, and functionality
- Written content, articles, case studies, and documentation
- Images, graphics, videos, and multimedia content
Permitted Use
You may:
- Share links to our content with appropriate attribution.
- Quote brief excerpts from our content with proper attribution and links to the original source.
- Use our content for personal research or internal business evaluation.
Prohibited Use
You may NOT:
- Copy, reproduce, modify, distribute, or republish our content without written permission.
- Create derivative works based on our content.
- Remove or alter copyright notices, trademarks, or proprietary markings.
- Use our brand names, logos, or trademarks without authorisation.
Client Logos & Case Studies
Where we display client logos, project examples, or case study content on our websites:
- Logos and trademarks remain the property of their respective owners.
- We display such content based on professional relationships, project involvement, or explicit permission.
- If you are a rights holder and object to use of your logo or content, please contact us at legal@xponential7.com and we will promptly review and address your concern.
Feedback
Any feedback, suggestions, or ideas you provide to us regarding our websites or services become our property. We may use such feedback without restriction or compensation to you.
6. USER SUBMISSIONS (FORMS & APPLICATIONS)
When you submit information through our contact forms, career applications, or other submission tools:
What You Submit
- Contact forms: Name, email, company, phone, message
- Career applications: CV/resume, cover letter, references
- Event registrations: Professional contact details
- Newsletter subscriptions: Email address, preferences
How We Use Your Submissions
- To respond to your enquiries and provide requested information.
- To evaluate your candidacy for employment opportunities.
- To send newsletters and updates (if you subscribed).
- To comply with legal obligations (e.g., record-keeping requirements).
Your Representations
By submitting information to us, you represent that:
- The information you provide is accurate and truthful.
- You have the right to provide the information (e.g., it's your own CV, not someone else's).
- Your submissions do not contain defamatory, offensive, or illegal content.
- You are not impersonating another person.
Our Use & Storage
- We will process your submissions in accordance with our Privacy Policy.
- We store submissions securely and retain them as outlined in our data retention policies.
- We will not publish or share your submissions publicly without your consent (except as required by law).
Data Protection Rights
You have rights to access, correct, or delete your submitted data. See our Privacy Policy and GDPR Compliance pages for details on how to exercise these rights.
7. THIRD-PARTY LINKS & SERVICES
Our websites may contain links to third-party websites, platforms, or services, including:
- Social media platforms (LinkedIn, Twitter/X)
- Business tools and platforms (Clay, Smartlead, Google services)
- Client websites and case study references
- Industry resources and publications
No Endorsement
We do not endorse, control, or take responsibility for third-party content, products, or services. Links are provided for convenience only.
Third-Party Terms Apply
When you access third-party websites or use third-party services (including platforms we implement or recommend, such as Clay or Smartlead), those third parties' terms of service and privacy policies apply.
Use at Your Own Risk
- We are not responsible for third-party privacy practices, content accuracy, or service availability.
- We are not liable for any damages arising from your use of third-party websites or services.
- Visiting third-party websites is at your own risk.
8. SPECIAL TERMS – PODCAST7 (AI-GENERATED CONTENT)
Note: This section applies specifically to Podcast7 content.
AI-Generated Content Disclaimer
Podcast7 produces audio content featuring AI-generated voices (AI avatars). While we curate topics and strive for accuracy, please be aware:
Content Limitations
Episodes are produced using artificial intelligence and may contain:
- Factual errors or inaccuracies – Information that is incorrect or outdated.
- Hallucinations – AI-generated statements not based on verified sources.
- Misinterpretations – Oversimplifications or misunderstandings of complex topics.
- Outdated information – Data or references that are no longer current.
No Warranties
We do not guarantee the accuracy, completeness, or reliability of any statements made in Podcast7 episodes. Content is for informational and entertainment purposes only.
Do Not Rely On For
Do not rely on Podcast7 content for:
- Professional advice of any kind.
- Business decisions without independent verification.
- Technical implementations without validation.
Liability Limitation
- We are not liable for decisions made based on Podcast7 content.
- We are not liable for any inaccuracies, errors, or omissions in AI-generated content.
- Listeners use Podcast7 content at their own risk.
Corrections
If you identify factual errors in episodes, please notify us at hello@podcast7.ai. We will endeavour to issue corrections where appropriate.
Third-Party Views
Any opinions expressed in Podcast7 episodes are for discussion purposes and do not represent Xponential7's official positions. References to third-party products, services, or companies are not endorsements.
9. SPECIAL TERMS – GTM7 (CONSULTING SERVICES)
Note: This section applies specifically to GTM7 consulting and implementation services.
Third-Party Platform Dependencies
GTM7 provides consulting and implementation services related to third-party platforms including (but not limited to) Clay, Smartlead, and other go-to-market tools. Please note:
Platform Limitations
GTM7's services depend on third-party platforms that we do not own or control. We are NOT responsible for:
- Third-party platform performance, uptime, or availability.
- Changes to third-party platform features, pricing, or terms of service.
- Data loss, errors, or issues caused by third-party platforms.
- Third-party platform compliance with your specific regulatory requirements.
- Platform limitations or technical constraints beyond our control.
No Warranties for Third-Party Platforms
- We do not guarantee that third-party platforms will meet your specific business needs.
- We do not warrant uninterrupted or error-free operation of third-party platforms.
- Platform capabilities and features may change without notice.
- Pricing, availability, and terms of third-party platforms are subject to change.
Your Responsibilities
You are responsible for:
- Obtaining and maintaining licenses, subscriptions, and access to third-party platforms.
- Complying with third-party platform terms of service and acceptable use policies.
- Evaluating whether third-party platforms meet your business needs and compliance requirements.
- Understanding the limitations and risks associated with third-party platform use.
Consulting Nature
- GTM7 provides professional expertise, strategic recommendations, and implementation support.
- Ultimate responsibility for business decisions and platform selection rests with you.
- Our recommendations are based on our professional judgment at the time they are made.
- Results and outcomes may vary based on factors outside our control.
Detailed Commercial Terms
Commercial consulting engagements are governed by separate Statements of Work (SOWs) that contain detailed terms, deliverables, and responsibilities. This section provides general notice only; SOW terms control for paying clients.
10. DISCLAIMER OF WARRANTIES
"AS IS" and "AS AVAILABLE"
Our websites and all content, materials, and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.
No Warranty of Accuracy
We strive to provide accurate, complete, and up-to-date information on our websites. However:
- We do not guarantee that all information is correct, complete, or current.
- Content may contain errors, omissions, or outdated information.
- We may update or change content at any time without notice.
No Warranty of Availability
- We do not guarantee uninterrupted, timely, secure, or error-free access to our websites.
- Our websites may be unavailable due to maintenance, technical issues, or other factors.
- We may suspend or discontinue any website features at any time.
No Warranty of Fitness for Purpose
- We do not guarantee that our websites will meet your specific requirements or expectations.
- We do not warrant that our websites are free from viruses, malware, or other harmful components.
No Warranties for Services or Results
Website content, case studies, and descriptions do not constitute warranties or guarantees for commercial services. Service warranties (if any) are provided only in separate commercial contracts (Insertion Orders, Statements of Work, Product Terms & Conditions).
UK Statutory Rights
Nothing in these Terms of Use:
- Excludes or limits our liability for death or personal injury caused by negligence.
- Excludes or limits our liability for fraud or fraudulent misrepresentation.
- Affects any statutory rights that cannot be excluded or limited under English law.
To the extent you are entitled to statutory rights under UK law, this disclaimer applies only to the maximum extent permitted by law.
11. LIMITATION OF LIABILITY
General Limitation
To the maximum extent permitted by law, Xponential7 Ltd shall not be liable for:
Types of Damages Excluded
- Indirect, incidental, consequential, special, or punitive damages.
- Loss of profits, revenue, data, or business opportunities.
- Loss of goodwill or reputation.
- Costs of substitute services or products.
Situations Where We Are Not Liable
Any damages arising from:
- Your use of or inability to use our websites.
- Unauthorised access to your data or accounts.
- Errors, omissions, or inaccuracies in website content.
- Third-party conduct, content, or services.
- AI-generated content errors (Podcast7 episodes).
- Third-party platform failures or limitations (GTM7 implementations).
- Interruptions, delays, or unavailability of our websites.
- Viruses or other harmful components transmitted through our websites.
Exceptions – We DO NOT Limit Liability For
We do NOT limit or exclude liability for:
- Death or personal injury caused by our negligence.
- Fraud or fraudulent misrepresentation.
- Any other liability that cannot be excluded or limited under English law.
Commercial Services
Liability for paid services (Demand7, GTM7, and other commercial engagements) is governed by the terms set forth in:
- Insertion Orders
- Statements of Work (SOWs)
- Product Terms & Conditions
Those commercial contracts contain their own liability provisions and limitations which control for paying clients. This section applies to website use only.
12. INDEMNIFICATION
Your Agreement to Indemnify Us
You agree to indemnify, defend, and hold harmless Xponential7 Ltd, its affiliates, brands, and their respective officers, directors, employees, contractors, and agents from any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees and costs) arising from or related to:
What You Indemnify Us For
- Your violation of these Terms of Use.
- Your violation of any applicable laws or regulations.
- Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights.
- Your misuse of our websites or services.
- Information or content you submit to us (if it violates third-party rights or is unlawful).
- Your negligence or wilful misconduct.
Our Rights
- We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you.
- You agree to cooperate fully with us in asserting any available defences.
- You will not settle any claim without our prior written consent.
This indemnification obligation survives termination of your use of our websites.
13. COMMERCIAL SERVICES (SEPARATE TERMS)
Distinction Between Website Use and Commercial Services
These Terms of Use govern your use of our websites only. If you purchase services from Xponential7 brands, separate commercial terms apply.
Commercial Terms by Brand
Demand7:
- Governed by Insertion Orders and Product Terms & Conditions.
- Covers lead generation services, campaign delivery, data provision, and related services.
GTM7:
- Governed by Statements of Work (SOWs).
- Covers consulting services, platform implementations, strategy development, and training.
Automation7:
- When launched, will be governed by Software-as-a-Service (SaaS) Terms & Conditions.
- Will cover software access, usage rights, data processing, and support services.
What Commercial Terms Cover
Commercial contracts govern:
- Service delivery, performance standards, and deliverables.
- Payment terms, invoicing, and cancellation policies.
- Warranties, representations, and guarantees (if any).
- Liability and indemnification provisions specific to service delivery.
- Confidentiality obligations.
- Data processing and privacy terms.
- Dispute resolution procedures.
Precedence
In case of any conflict between these Terms of Use and commercial contracts:
- Commercial contracts prevail for paying clients.
- These Terms of Use continue to govern your use of our websites.
- Both documents should be read together, with commercial terms taking precedence for service-related matters.
Not Publicly Available
Commercial terms are provided directly to clients during the contracting process and are not published on our websites. For enquiries about services or to request commercial terms, contact us through our contact forms.
14. PRIVACY & DATA PROTECTION
Your use of our websites and any personal data you provide are governed by our privacy policies.
Relevant Policies
Please review the following policies for detailed information:
- Privacy Policy – How we collect, use, store, and protect your personal data.
- Cookie Policy – How we use cookies and similar tracking technologies.
- GDPR Compliance – Your rights if you are located in the EU, UK, or Switzerland.
- CCPA Compliance – Your rights if you are a California resident.
Consent to Data Processing
By using our websites, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and processing of your personal data as described therein.
Your Rights
You have rights regarding your personal data, including rights to access, correct, delete, and restrict processing. See our privacy policies for information on how to exercise these rights.
15. TERMINATION OF ACCESS
Our Right to Suspend or Terminate
We may, at our sole discretion and without prior notice:
- Suspend or terminate your access to our websites.
- Cancel your account (e.g., Demand7 Partner Portal, Automation7 SaaS Portal).
Reasons for Termination
Reasons for termination may include (but are not limited to):
- Violation of these Terms of Use.
- Illegal activity, fraud, or suspected fraudulent behaviour.
- Abusive, threatening, or harassing conduct toward our staff or other users.
- Excessive or disruptive use that impacts our systems or other users.
- Any conduct we reasonably deem harmful to Xponential7, our reputation, or other users.
- Non-payment or breach of commercial contracts (for paying clients).
Website Changes and Discontinuation
We reserve the right to:
- Modify, suspend, or discontinue any website features, content, or services at any time.
- Change access requirements, pricing, or terms for future services.
- Redesign or restructure our websites without notice.
We have no obligation to maintain any particular features, content, or services.
Effect of Termination
Upon termination of your access:
- Your right to use our websites immediately ceases.
- You must stop all use of our websites and services.
- Provisions that by their nature should survive termination will remain in effect, including:
- Intellectual property rights
- Disclaimers of warranties
- Limitation of liability
- Indemnification obligations
- Governing law and dispute resolution
Termination does not affect any rights or obligations that accrued prior to termination.
16. CHANGES TO THESE TERMS
Our Right to Modify
We may update, modify, or revise these Terms of Use from time to time to reflect:
- Changes in our business practices, services, or website features.
- Legal or regulatory requirements.
- Security or technical improvements.
- Clarifications or corrections.
How We Notify You
When we make changes:
- The "Last Updated" date at the top of this page will be revised.
- Material changes will be announced via a prominent notice on our websites (e.g., banner notification).
- We may also notify you by email if you have an account with us (for Partner Portal or SaaS services).
Your Acceptance
- Your continued use of our websites after changes are made constitutes acceptance of the updated Terms of Use.
- We are not obligated to provide individual notice of changes.
- It is your responsibility to review these Terms of Use periodically.
If You Disagree
If you do not agree to updated Terms of Use, your sole remedy is to stop using our websites.
17. GOVERNING LAW & JURISDICTION
Governing Law
These Terms of Use, and any disputes arising from or related to your use of our websites, are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Jurisdiction for Disputes
For any disputes, claims, or controversies arising from these Terms of Use or your use of our websites:
- You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
- All legal proceedings will be conducted in English courts.
- You waive any objections to venue or jurisdiction in English courts.
EU Users
If you are a user located in the European Union, you may bring proceedings in the courts of your country of residence in accordance with applicable EU regulations and directives.
Commercial Contract Disputes
Disputes related to paid services (governed by Insertion Orders, Statements of Work, or Product Terms & Conditions) are subject to the dispute resolution provisions in those commercial contracts, which may differ from this section.
18. SEVERABILITY & WAIVER
Severability
If any provision of these Terms of Use is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction:
- That provision will be limited, modified, or eliminated to the minimum extent necessary to make it enforceable.
- The remaining provisions of these Terms of Use will remain in full force and effect.
- The unenforceable provision will be replaced with an enforceable provision that most closely reflects our original intent.
Waiver
- Our failure to enforce any right or provision of these Terms of Use does not constitute a waiver of that right or provision.
- No waiver will be effective unless made in writing and signed by an authorised representative of Xponential7 Ltd.
- A waiver of any breach or default does not constitute a waiver of any subsequent breach or default.
19. ENTIRE AGREEMENT
These Terms of Use, together with our Privacy Policy, Cookie Policy, and any other policies referenced herein, constitute the entire agreement between you and Xponential7 Ltd regarding your use of our websites.
What This Replaces
These Terms of Use supersede all prior or contemporaneous agreements, understandings, representations, or communications (whether written or oral) regarding your use of our websites.
What This Does NOT Cover
These Terms of Use govern website use only. They do NOT govern or constitute:
- Commercial service agreements (Insertion Orders, Statements of Work, Product Terms & Conditions).
- Employment contracts or agreements.
- Partnership or vendor agreements.
- Any other contractual relationships not specifically related to website use.
For commercial relationships, separate contracts apply and control those relationships.
20. ASSIGNMENT
Your Rights
You may not assign, transfer, or delegate these Terms of Use or any rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent.
Our Rights
We may assign or transfer these Terms of Use, in whole or in part, to:
- Any successor entity in the event of a merger, acquisition, or sale of assets.
- Any affiliate or subsidiary of Xponential7 Ltd.
- Any third party, at our sole discretion.
Effect of Assignment
These Terms of Use are binding upon and inure to the benefit of the parties and their respective permitted successors and assigns. Any attempted assignment in violation of this section is void and of no effect.
21. CONTACT & LEGAL NOTICES
For General Enquiries
Email: privacy@xponential7.com
Contact Form: www.xponential7.com/contact
For Legal Notices and Communications
Email: legal@xponential7.com
Postal Address:
Xponential7 Ltd
Attn: Legal Department
43 Tournay Road
London SW6 7UQ
United Kingdom
Company Number: 10717815
Service of Legal Documents
Legal notices, formal communications, and service of legal documents must be sent to:
- Email: legal@xponential7.com (with confirmation of receipt), OR
- Registered post: To the postal address above
Notices are deemed received:
- By email: When we send written acknowledgment of receipt.
- By post: Three (3) business days after posting via registered mail.
22. RELATED POLICIES
For additional information about how we handle your data and operate our services, please review our related policies:
